Open navigation

Technical support

Your hotline for technical questions

Technical Support reach you by phone at +49 531 8668-444 or send us an e-mail to support(at)

To help us process your request promptly, hold on call ready to please the most important information:

  • Product type (e.g. ARS 2102)
  • Serial number
  • Brief description of the desired functions respectively of the problem  
  • Current state of versions if help is needed regarding software
  • Your contact details

In deeper questions, the support team uses with the enactment of the issue to our specialists and then calls back quickly with a solution.

Technical Support